Telegram Customer Support Agent
This agent provides intelligent customer support through Telegram. It listens for incoming messages, uses your knowledge base to provide contextual answers, and responds automatically using GPT-4o.
Configuration Required
TG_API_KEY
Api Key of your Telegram bot
🔑 Configuration Needed:
- Telegram Bot Token: Required from @BotFather
- Knowledge Base File: Upload your support documents
How to get Telegram Bot Token:
- Message @BotFather on Telegram
- Create new bot with /newbot command
- Follow instructions to get your API token
- Use this token in the form
Knowledge Base Document : Upload your support documents, FAQs, or knowledge base files here. The AI will use this information to provide contextual answers to customer inquiries.
Launch Agent
Once you've configured the Telegram Bot API token and uploaded your knowledge base documents, click the button below to start your customer support agent. The agent will automatically respond to incoming Telegram messages using your knowledge base and AI.